Shipping & Return Policy

 

Shipping

We primarily ship with USPS, Fedex, and UPS. Shipping is charged on all retail orders. Shipping cost based on product value, size, shipping method selected, and the shipping destination. Additional shipping may be billed for shipments out of the lower 48 States. Some items may have additional restrictions on shipping options.

Shipping usually takes between 2-7 business days.

Billing

Credit cards we accept are MasterCard, Visa, American Express, and Discover.

Taxes

Taxes may vary and are calculated based on location.

International Shipping

Please contact us with full shipping address for a full rate quote. Please list prefered shipping method.

ropesmartoffice@gmail.com

Our products are intended for use in the United States. You are responsible for using them in compliance with local laws.

 

Refunds/Return Policy

Return an unsatisfactory product within 15 days for a full refund. You should refuse the delievery of any product that appears damaged. Please report any damaged or lost shipment withing 24 hours of arrival.Returns on Pro Dally Wraps are not accepted, however if you feel you have received a product with manufacturing and or workmanship problem please contact us for more details. Buyer will be responsible for return postage and any applicable restocking fees.

Send your return item to this address and be sure to include your name and order information.

RopeSmart

16955 Mary Esther Rd.

Von Ormy, TX 78073

Questions?

Contact us at ropesmartoffice@gmail.com or call 210-823-0565

 

Thank You,

The RopeSmart Team 


 

Welcome to RopeSmart. We value our customers, and want to be sure that you are always receiving our special discounts, promotions, as well as industry news. Before entering, be sure to sign up for our quarterly news letter and email promotions, and be entered for a chance to win a 6-Pack of caps awarded monthly!